Roger Dhillon

Career brief for recruiters and hiring managers

Experience

Open to Director+, VP, and Head of Technology, Platform, AIOps, FedRAMP, and LLMOps roles. This page extends the homepage with role history from the public resume—not a second copy of the hero.

Recent leadership

VP Technology, Neilson Financial Services

Aug 2025 – Aug 2026

Led a 60-person organization (14 teams) across platform engineering and technology support: cloud automation and operations, cybersecurity, database engineering, developer services, test automation, and corporate systems. Work included production AIOps-style alert routing from operational signals, AI governance inside the GRC program, and zero-downtime modernization of an FCA-regulated application estate on Azure Kubernetes Service.

Sr. Director, Production Engineering, Episource (acquired by Optum)

Sep 2021 – Aug 2025

Built and scaled 80+ engineers across cloud engineering, application and cloud security, site reliability, and test automation for 100+ healthcare services. Strengthened the security and compliance posture that supported Episource's acquisition by Optum and integration into a Fortune 5 enterprise.

Director, Software Engineering, MGM Studios (acquired by Amazon)

Sep 2019 – Sep 2021

Led the cloud engineering team that built MGM's enterprise AWS platform in the period leading up to Amazon's announced $8.45B acquisition. That is MGM platform work prior to the deal—not a claim of current Amazon employment.

Earlier roles

Platform, AIOps, FedRAMP, and LLMOps

These are the job-hunt angles this site is meant to be found for. They describe work already on the resume and in the product demos, not new employers or awards.

Platform engineering

Multi-team platform organizations, cloud automation, Kubernetes, infrastructure-as-code, and developer services in regulated financial-services and healthcare environments.

AIOps and reliability

Production operating models that turn Datadog, Kubernetes, database, security, and investigation signals into context-rich alerts routed to the right on-call engineers—plus incident-response discipline that cut P0 noise at NFS.

FedRAMP and regulated delivery

scm.cc is a FedRAMP continuous-monitoring product Roger built, with a public walkthrough of dashboard, evidence, POA&M, and FedRAMP 20x readiness views. Resume work also covers FCA, GDPR, HIPAA, HITRUST, and SOC 2 controls inside engineering workflows.

LLMOps and production AI

AI platform and agentic systems with human oversight, access control, production monitoring, auditability, and release controls. ShipReady Metrics scores AI readiness, governance, and technology risk for executives.

Publications

Let's talk

rogerdhillonjobs@gmail.com+1 307-222-8456

Schedule a meeting with me